Effective Date: 11/15/23
1. General Policy
At LEAP, our goal is to ensure satisfaction with your purchase. If, for any reason, you are not satisfied with our products, we offer a refund policy under the following terms:
2. Eligibility for Refunds
Refunds are only available for purchases made directly through LEAP’s website leadvancedprograms.com.
To be eligible for a refund, you must submit a request within 7 business days of the purchase date.
3. Condition of Products
For physical products, items must be returned in their original condition and packaging.
Digital products, including online courses and downloadable materials are not eligible for a refund.
4. Process for Requesting a Refund
To request a refund, please contact us at contact@leadvancedprograms.com with your order details.
Please provide a reason for your refund request to help us improve our products and services.
5. Refund Processing
Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
6. Exceptions / Non-Refundable Items
Certain items may be exempt from refunds. These include:
Customized or personalized items.
Sale items (if applicable).
Digital products and downloads.
7. Changes to the Refund Policy
We reserve the right to modify this refund policy at any time, so please review it frequently.
8. Contact Us
If you have any questions about our refund policy, please contact us at contact@leadvancedprograms.com.